How do I add my mailbox on an iPhone?

Please follow these instructions to set up your mailbox on an iPhone: Find and select Settings on your iPhone. Tap Mail (or Mail, Contacts, Calendars). Tap Accounts and Add Account (or just Add Account). Tap Other. Tap Add Mail Account. Enter your name, email address, password and a description. Tap Next. Select IMAP. Under Incoming […]

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How do I add my mailbox on an Android device?

To set up your email account on an Android device, please follow these instructions. Tap Settings. Tap Accounts and then Add Account. Tap IMAP. Enter your email address. Tap Manual Setup. Enter your password. Tap Next. Under Incoming Server Settings, enter secure.greatmail.com for Server. Select SSL/TLS for Security Type. Enter INBOX for IMAP Path Prefix. […]

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Incoming and Outgoing Settings for Mobile Devices

The following settings are used to set up your email account on mobile devices including Blackberry, iOS (iPhone and iPad), Windows Mobile, Android and any other devices that support secure POP3 and IMAP connections. POP3 Settings Account Type: POP3 Incoming Mail Server: secure.greatmail.com Encryption: SSL Incoming Server (POP3) port: 995 Outgoing Mail Server: secure.greatmail.com Encryption: TLS Outgoing Server (SMTP) port: 2500 Inbound […]

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Antivirus protection for mobile devices

Most mobile devices do not ship with antivirus or firewall protection straight out of the box. While we scan all email on the server for viruses, it is optimal and recommended to also use client side antivirus software when downloading or accessing your messages.  Most AV software is compatible with mobile operating systems.  AVG, for […]

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Mobile device support

Greatmail works on all POP3 and IMAP compatible devices.  Additionally, all accounts at Greatmail work using both protocols; you can configure an account using both POP3 and IMAP on different devices or computers. Connecting mobile devices to Greatmail simply requires that the device support either POP3 or IMAP. This includes but is not limited to iOS (iPhone and […]

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Mobile devices and wireless security

Because mobile devices use wireless connections, the authorization credentials and message data transmitted between phones and servers are vulnerable and can be intercepted by third parties. It is recommended that mobile devices always be configured with encrypted connections. Encrypted wireless is less vulnerable to eavesdroppers and provides a necessary layer of defense using mobile networks and […]

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Preventing mobile devices from deleting messages from server

If your mobile device has a POP3 connection to the server, depending on your phone’s configuration settings, it is possible that messages are being deleted from the server.  In this scenario, if messages are not being saved on the server, any other computers you are using for email will not be able to access your […]

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