To ping the mail server ‘smtp.greatmail.com’:

  1. Go to your Windows Start button.
  2. Select Run.
  3. Type ‘cmd’ in the window.
  4. Type ‘ping smtp.greatmail.com’
  5. Hit enter.

You should see something like this:

Pinging smtp.greatmail.com [69.28.204.71] with 32 bytes of data:

Reply from 69.28.204.71: bytes=32 time=94ms TTL=51
Reply from 69.28.204.71: bytes=32 time=92ms TTL=51
Reply from 69.28.204.71: bytes=32 time=93ms TTL=51
Reply from 69.28.204.71: bytes=32 time=93ms TTL=51

Ping statistics for 69.28.204.71:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 92ms, Maximum = 94ms, Average = 93ms