Do email hosting plans include a mailing list component?

No, email hosting does not include a mailing list management tool. For small distributions, however, you can create mail forward accounts to distribute messages to groups of recipients. This can be useful in sending internal messages to segments or your entire group. For email marketing, we recommend our Campaign Manager service which allows you to manage email … Read more

What are my payment options?

Greatmail offers “pay as you go” monthly automatic recurring billing by credit card. For established account holders, we can issue annual invoices and accept annual payments by check.

Can I have email for several domains forwarded to accounts at a single domain?

Yes, with email domain aliases, one domain can receive incoming mail for one or more other domains. For example, if greatmailcorp.com is configured as an email domain alias of greatmail.com, then any email addressed to [email protected] will be delivered to an account [email protected]. If you have one or more domains that you would like to alias to … Read more

Do you offer private label email hosting?

Yes, we offer private label webmail through our reseller email hosting service.  Pricing for private label reseller email hosting starts at $0.50 per mailbox monthly with a minimum of 400 mailboxes or $200 per month.  Additional mailboxes are billed at the rate of $0.50 per mailbox monthly and can be added in blocks of 50 at a … Read more

Does Greatmail support SSL/encrypted connections?

Yes, we always recommend using encrypted connections when configuring mail clients and mobile devices to connect to the our servers. Encryption using SSL and TLS provides greater security and protection for your email data, user name and password.

Incoming and Outgoing Settings for Mobile Devices

The following settings are used to set up your email account on mobile devices including Blackberry, iOS (iPhone and iPad), Windows Mobile, Android and any other devices that support secure POP3 and IMAP connections. POP3 Settings Account Type: POP3 Incoming Mail Server: secure.greatmail.com Encryption: SSL Incoming Server (POP3) port: 995 Outgoing Mail Server: secure.greatmail.com Encryption: TLS Outgoing Server (SMTP) port: 2500 Inbound … Read more

Adding a Custom Signature

To create a custom signature on your outbound messages sent using webmail, follow these instructions: Sign in to Webmail. Click Settings on the top right side of the top toolbar. In the Settings menu on the left side of the page, click Identities. In the Identities sub-menu, click on your Email Identity. In the Signature field, enter … Read more