What is the process for setting up an email hosting account at Greatmail?

1. Sign up for email hosting online. 2. Using the web based admin panel, add your email accounts and configure aliases and forwards as needed. For domain aliases, contact Greatmail support. Generally, during normal business hours, your administration panel should be ready and functional within 2 hours of completing step 1. 3. Add new account connections to your mail … Read more

Do you support or require SMTP Authentication?

Yes, in order to connect to our outgoing servers to send messages, you must use SMTP authentication to connect to the server. In your mail client or mobile device settings, you should specify that your outgoing mail server requires authentication using the same settings as the incoming mail server, i.e., your full email address and … Read more

Do email hosting plans include a mailing list component?

No, email hosting does not include a mailing list management tool. For small distributions, however, you can create mail forward accounts to distribute messages to groups of recipients. This can be useful in sending internal messages to segments or your entire group. For email marketing, we recommend our Campaign Manager service which allows you to manage email … Read more

What are my payment options?

Greatmail offers “pay as you go” monthly automatic recurring billing by credit card. For established account holders, we can issue annual invoices and accept annual payments by check.