Greatmail supports two-factor authentication (2FA) for enhanced security in webmail. Enabling 2FA adds an extra layer of protection by requiring a one-time code in addition to your password when logging in. The steps to enable 2FA depend on your hosting platform. If you use Rackspace-managed email, follow the Rackspace Webmail instructions below. If you use […]
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Greatmail Service Update – August 4, 2023 10:00 PM CST
** Legacy Email Hosting Service Update —————————————— The updates below pertain to one segment of the email hosting services. If you were not contacted by support, these updates to not apply to your email hosting service. August 26, 2023 ** Data Migration Completed —————————————— The data migration of messages and folders from the old server […]
How do I configure my mailbox using Exchange ActiveSync?
If you are signed up for Groupware email hosting, your mailboxes may be configured using Exchange ActiveSync. On your mobile device or client application that supports Exchange ActiveSync, you will use your email address, password and server name gw.greatmail.com to connect to the server. Configuration Instructions for Groupware Accounts Android 1. Go to Settings / […]
How do I set up my mailbox in Outlook?
To add your mailbox in recent versions of Outlook, please follow these instructions: Close Outlook. In the Windows Start, search for Control Panel. Click View by Small icons. Click the Mail (Microsoft Outlook) icon. Click the Email Accounts button. On the Email tab, click New. Select the Manual Setup radio button and click Next. Select the […]
How do I add my mailbox on an iPhone?
Please follow these instructions to set up your mailbox on an iPhone: Find and select Settings on your iPhone. Tap Mail (or Mail, Contacts, Calendars). Tap Accounts and Add Account (or just Add Account). Tap Other. Tap Add Mail Account. Enter your name, email address, password and a description. Tap Next. Select IMAP. Under Incoming […]
How do I add my mailbox on an Android device?
To set up your email account on an Android device, please follow these instructions. Tap Settings. Tap Accounts and then Add Account. Tap IMAP. Enter your email address. Tap Manual Setup. Enter your password. Tap Next. Under Incoming Server Settings, enter secure.greatmail.com for Server. Select SSL (Accept all certificates) or, if that’s not available, SSL/TLS for […]
How to find CalDAV address
Our Groupware Edition email hosting service includes support for CalDAV calendar connections and may be used in email clients that support CalDAV. Sign in to groupware webmail. Click the Calendar icon. Click the Menu icon next to Personal Calendar and select Links to this Calendar.
How to find CardDAV address
Our Groupware Edition email hosting service includes support for CardDAV address book connections and may be used in email clients that support CardDAV. Sign in to groupware webmail. Click the Address Book icon. Click the Menu icon next to Personal Address Book and select Links to this Address Book.
How can I configure Gmail to access my email?
Using Gmail’s check mail options, it is possible to send and receive mail using your hosted email address in Gmail: Incoming / Receive Mail Log into your Gmail account. Click the gear icon in the upper right corner of the page and select Settings Click the Accounts and Import tab. Click Add a mail account under […]
How do I add my mailbox in Apple Mail?
To set up your mailbox in Apple Mail, please follow these instructions: Open Apple Mail and click Mail. Click Add Account. Select Add Other Mail Account and click Continue. Enter your name, email address and password, click Sign In. You may see an alert “Unable to verify account name or password” and be required to enter additional information: Email […]