How do I enable Two-Factor Authentication (2FA) in Webmail?

Greatmail supports two-factor authentication (2FA) for enhanced security in webmail. Enabling 2FA adds an extra layer of protection by requiring a one-time code in addition to your password when logging in. The steps to enable 2FA depend on your hosting platform. If you use Rackspace-managed email, follow the Rackspace Webmail instructions below. If you use … Read more

Greatmail Service Update – August 4, 2023 10:00 PM CST

** Legacy Email Hosting Service Update —————————————— The updates below pertain to one segment of the email hosting services.  If you were not contacted by support, these updates to not apply to your email hosting service. August 26, 2023 ** Data Migration Completed —————————————— The data migration of messages and folders from the old server … Read more

How to find CardDAV address

Our Groupware Edition email hosting service includes support for CardDAV address book connections and may be used in email clients that support CardDAV. Sign in to groupware webmail. Click the Address Book icon. Click the Menu icon next to Personal Address Book and select Links to this Address Book.

How to find CalDAV address

Our Groupware Edition email hosting service includes support for CalDAV calendar connections and may be used in email clients that support CalDAV. Sign in to groupware webmail. Click the Calendar icon. Click the Menu icon next to Personal Calendar and select Links to this Calendar.

How do I add my mailbox in Mailbird?

To set up your mailbox in Mailbird, please follow these instructions: Open Mailbird. Click Menu / Settings / Accounts / Add. Enter your name and email address and click Continue. Mailbird will respond that it has identified your server settings.  Click Edit Server Settings. Under Incoming server, select IMAP for Server type. Enter secure.greatmail.com for … Read more

How can I configure Gmail to access my mailbox?

Using Gmail’s Remote Fetch option, you can configure your Gmail account to access your mailbox hosted at Greatmail by following these instructions: Log into your Gmail account. Click the gear icon in the upper right corner of the page and select Settings. Click the Accounts and Import tab and locate the Check email from other accounts … Read more

How do I configure my mailbox using Exchange ActiveSync?

If you are signed up for Groupware email hosting, your mailboxes may be configured using Exchange ActiveSync.  On your mobile device or client application that supports Exchange ActiveSync, you will use your email address, password and server name gw.greatmail.com to connect to the server. Configuration Instructions for Groupware Accounts Android 1. Go to Settings / … Read more

How do I add my mailbox on an Android device?

To set up your email account on an Android device, please follow these instructions. Tap Settings. Tap Accounts and then Add Account. Tap IMAP. Enter your email address. Tap Manual Setup. Enter your password. Tap Next. Under Incoming Server Settings, enter secure.greatmail.com for Server. Select SSL (Accept all certificates) or, if that’s not available, SSL/TLS for … Read more

How do I add my mailbox on an iPhone?

Please follow these instructions to set up your mailbox on an iPhone: Find and select Settings on your iPhone. Tap Mail (or Mail, Contacts, Calendars). Tap Accounts and Add Account (or just Add Account). Tap Other. Tap Add Mail Account. Enter your name, email address, password and a description. Tap Next. Select IMAP. Under Incoming … Read more