How do I add my mailbox in Apple Mail?

To set up your mailbox in Apple Mail, please follow these instructions: Open Apple Mail and click Mail. Click Add Account. Select Add Other Mail Account and click Continue. Enter your name, email address and password, click Sign In. You may see an alert “Unable to verify account name or password” and be required to enter additional information: Email … Read more

How do I set up my mailbox in Outlook?

To add your mailbox in recent versions of Outlook, please follow these instructions: Close Outlook. In the Windows Start, search for Control Panel. Click View by Small icons. Click the Mail (Microsoft Outlook) icon. Click the Email Accounts button. On the Email tab, click New. Select the Manual Setup radio button and click Next. Select the … Read more

How do I add my mailbox in eM client?

To configure your mailbox in eM client, please follow these instructions: Click Menu / Tools / Accounts. Click the Add New Account (+) icon (bottom left). Click Mail to expand options and click Other. Click Next. Enter your email address and click Next. Select the IMAP radio button. For Incoming server, enter secure.greatmail.com Verify User name … Read more

How do I set up my mailbox in Thunderbird?

To add your mailbox in the Thunderbird mail client, please follow these instructions: In Thunderbird, click on the main menu icon (three horizontal lines) at the top right of the screen. Click Options / Account Settings. Click the Account Actions menu (bottom left). Click Add Mail Account. Enter Your name, Email address and Password and click … Read more

Adding an SPF Record

An SPF record is a TXT entry in your domain’s DNS specifying what servers are validated to send mail for your domain. To specify Greatmail as the only service provider authorized to send emails for your domain, you would use the following syntax: v=spf1 mx include:spf.greatmail.com -all To include another service provider in the SPF … Read more

Categories DNS

IMAP folders are displayed as subfolders of Inbox

Outlook’s default settings sometimes display the synchronized IMAP folders as subfolders of the Inbox folder. This means that you have to “uncollapse” the Inbox to see your IMAP folders. To display your IMAP folders on the same level as Inbox and not have them collapsed under the Inbox, you need to change the Root folder path in your Outlook account … Read more

Do you charge sales tax?

There is no sales tax on orders, with the exception of those orders placed within the state of Texas. Texas customers will be charged the 8.25% state sales tax.

How do I set up autodiscovery for Outlook?

Autodiscovery enables your users to easily set up Outlook and many other email clients and mobile devices with just an email address and password. To enable autodiscovery, you must create an SRV record in your domain’s DNS with the following settings: Service: _autodiscover Protocol: _tcp Priority: 0 Weight: 100 Port: 443 Target: autodiscover.greatmail.com If your DNS … Read more

Categories DNS

Adding folders in webmail

To add a new folder in webmail: Click Settings. In the left side Settings menu, click Folders. At the bottom of the Folders sub-menu, click the + button to create a new folder. Enter the name of the new folder in the Folder name field. To make the folder a sub-folder of another folder, select a … Read more

Automatic trash folder cleanup

To configure the trash folder to automatically delete messages on logout of webmail: Click Settings. In the left side Settings menu, Preferences should be selected by default.  If it’s not already highlighted, click Preferences. In the Preferences sub-menu, click Server Settings. Check the box next to Clear Trash on logout. Click Save.