Requesting read receipts in Outlook

To request a read receipt when sending a message: Click New Email. Click Options. Check the box next  Request a Read Receipt. Click off the Options menu to close it. When finished composing message, click the Send button.

Include message in reply

To include original messages when sending a reply: Click File / Options. Click Mail. In the “Replies and forwards” section next to “When replying to a message:” select the appropriate include, prefix, attach or do not include original message text in the menu options list. Click the OK button.

Automatically empty Deleted Items folder

To automatically empty the Deleted Items folder when exiting Outlook: Click File / Options. Click Advanced. In the “Outlook start and exit” section, check the box next to “Empty Deleted Items folders when exiting Outlook”. Click the OK button.

How do I increase the frequency Outlook checks for new mail?

To adjust the frequency at which Outlook checks the server for new messages: Click Send/Receive menu. Click Send/Receive Groups. Select Define Send/Receive Groups. In the section “setting for group All Accounts”, make sure the box is checked next to “Schedule an automatic send/receive every” and enter a number for the minutes field. Click the Close button.

Can I host multiple domains on a standard email hosting plan?

Yes, additional domains can be provisioned on non-reseller accounts and are handled on a case by case basis.  Depending on your situation, it may be possible to set up domain aliases at no extra charge instead of incurring expenses adding mailboxes. For more information about hosting email for multiple domains, please contact us.

How do I troubleshoot server timeouts and/or connection issues?

There are a number of factors that can affect your connection to our server including client side AV/firewall software, third party add-ons, networking or routing problems and ISP port restrictions. To help us troubleshoot your connection, we may ask you to do the following: 1. Temporarily disable AV/firewall software and third party mail client add-ons on … Read more