Also known as an exclusive whitelist, you can create and manage a list of trusted senders using the spam filtering whitelist and blacklist for a mailbox in the admin panel. In the list of mail accounts, click Modify for the account you want to configure. Click Spam Control. Check the box next to SpamAssassin to enable […]
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How do I add a mail forward or distribution list?
To create a forward in the admin panel: Click Forwards in the menu bar at the top of the page. Click Add Forward. In the Email field, add a name for the forward. In the Forward To field, add your recipients, one address per line. Click the Add Forward button. To send a message to your […]
How do I add an autoresponder or autoresponse message?
To add an autoresponse message in the email admin panel: Click AutoResponse in the menu bar at the top of the page. Click Add Autoresponder. In the Email and From fields, add an email address and name for the autoresponder. Enter a subject and message in the ‘Subject’ and ‘Message’ fields. In the ‘Mail original […]
Requesting read receipts in Outlook
To request a read receipt when sending a message: Click New Email. Click Options. Check the box next Request a Read Receipt. Click off the Options menu to close it. When finished composing message, click the Send button.
Include message in reply
To include original messages when sending a reply: Click File / Options. Click Mail. In the “Replies and forwards” section next to “When replying to a message:” select the appropriate include, prefix, attach or do not include original message text in the menu options list. Click the OK button.
How do I specify the default email account in Outlook?
To specify the default email account: Click File / Account Settings. Make sure the E-mail tab is selected and click your email account. Click the Set as Default button. Click the Close button.
Automatically empty Deleted Items folder
To automatically empty the Deleted Items folder when exiting Outlook: Click File / Options. Click Advanced. In the “Outlook start and exit” section, check the box next to “Empty Deleted Items folders when exiting Outlook”. Click the OK button.
How do I increase the frequency Outlook checks for new mail?
To adjust the frequency at which Outlook checks the server for new messages: Click Send/Receive menu. Click Send/Receive Groups. Select Define Send/Receive Groups. In the section “setting for group All Accounts”, make sure the box is checked next to “Schedule an automatic send/receive every” and enter a number for the minutes field. Click the Close button.
How do I import contacts to the address book?
To import contacts to the webmail address book: Click Address Book. Click Import. Follow the instructions to upload and import vCard or CSV (comma-separated) formatted addresses.
Can I host multiple domains on a standard email hosting plan?
Yes, additional domains can be provisioned on non-reseller accounts and are handled on a case by case basis. Depending on your situation, it may be possible to set up domain aliases at no extra charge instead of incurring expenses adding mailboxes. For more information about hosting email for multiple domains, please contact us.