All posts by gmsupport_wp

To set up your mailbox in Mailbird, please follow these instructions: Open Mailbird. Click Menu / Settings / Accounts / Add. Enter your name and email address and click Continue. Mailbird will respond that it has identified your server settings.  Click Edit Server Settings. Under Incoming server, select IMAP for Server type. Enter secure.greatmail.com for […]

To configure your mailbox in eM client, please follow these instructions: Click Menu / Tools / Accounts. Click the Add New Account (+) icon (bottom left). Click Mail to expand options and click Other. Click Next. Enter your email address and click Next. Select the IMAP radio button. For Incoming server, enter secure.greatmail.com Verify User name […]

Using Gmail’s Remote Fetch option, you can configure your Gmail account to access your mailbox hosted at Greatmail by following these instructions: Log into your Gmail account. Click the gear icon in the upper right corner of the page and select Settings. Click the Accounts and Import tab and locate the Check email from other accounts […]

The following settings are used to configure mail client applications like Apple Mail, Thunderbird and Outlook. We highly recommend using the connection settings below since they provide encryption between the mail client and the mail server and are more secure than non-encrypted connections. For non-encrypted settings, please click here. To learn more about the difference between POP3 […]

Outlook’s default settings sometimes display the synchronized IMAP folders as subfolders of the Inbox folder. This means that you have to “uncollapse” the Inbox to see your IMAP folders. To display your IMAP folders on the same level as Inbox and not have them collapsed under the Inbox, you need to change the Root folder path in your Outlook account […]

For POP3 accounts, Outlook can be configured to leave messages on the server indefinitely or for a specified period of time. To edit this preference: Click File / Account Settings. Make sure the E-mail tab is selected and click your email account. Click the Change button. Click the More Settings button. Click the Advanced tab. In […]

To edit an existing signature or create a new one in Outlook: Click File / Options Click Mail. In the “Compose messages” section, click the Signatures button. Select signature to edit and click Save, or Click the New button, enter a name for the signature and click OK. With the new signature selected, create the […]

To view the message internet headers, you must first open the email in its own window. 1. Double click the email. 2. Open the message Properties window. Click File > Info > Properties 3. At the bottom of the message Properties window, the message Internet headers are displayed. To view the message source, you must […]